10 Frequently Asked Questions

1. What are ribbons?

Ribbons are found in Audits and they represent Sections which can be minimized or expanded.

2. What happens if the organization has an employee who resigns?

If an employee resigns or retires the employee should be archived.

3. Where do the overall comments of an Audit show up in the report?

The overall comment appears at the top of the report. If the comment is for a single question, it will appear below the question in the report.

4. Is the data kept in MOST secure?

The server that stores your data is hosted in a professionally managed, secure data center. Data is backed up nightly. All accounts are password protected and the entire application runs over https (the same encryption scheme used to secure online credit card transactions). Data at rest is also encrypted.

5. What is an Organization Administrator?

In the Traditional Permissions Model this is one or more users at each organization who oversee creation of user accounts and other administrative aspects of the software.

6. Some drop-down boxes are pretty long. Is there a fast way to find the entry I want?

Click on the drop-down and then type the first few characters of the item you want. Then use the mouse to select the item.

7. When a user has been archived will their data still show up in reports?

Yes.